Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"I found this place after moving to the area. I used to drive an hour to a vet in king William because care of my animals is that important to me, but now I have found a new home for my fur babies. Some of the things I noticed immediately were that one of the vet techs remembered my dog from a sore brief encounter. That is amazing. She made him and me feel so welcomed by that. I also love the facility and how they always seem to be able to get you in. It's super clean and they don't talk down to you. They explain things in an informative way, yet also making you feel comforted and aware of the process. My dog had to undergo an oral surgery, and afterwards the doctor called me to let me know how he was doing. She even checked up on us the next day. Not the front desk, nor a vet tech, the doctor. How wonderful! So grateful to have found this place, and definitely encourage you to try it."
Erin W.
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